Before Customizing Foundation
1
What is the minimum order quantity (MOQ) for custom foundation?
The MOQ depends on the complexity of the formula and packaging requirements, typically starting at 3000 bottles.
2
Can I choose from existing formulas, or do I need to provide my own?
We offer existing formulas or can develop a custom formula based on your requirements.
3
Does the factory provide support for formula development?
Yes, we have an in-house R&D team to help develop custom formulas according to your needs.
4
What types of foundations can be customized?
We can customize various types of foundations, including matte, moisturizing, long-wear, and sun protection formulas.
5
Can different shades be customized based on skin tones?
Yes, we can develop multiple shades to match a range of skin tones.
6
How do you ensure the safety and compliance of the foundation?
All our products undergo rigorous safety testing and meet regulations in key markets, such as the EU, US, and Asia.
7
How long does it take to customize a foundation?
The process usually takes 6-8 weeks, depending on the complexity of the formula and order size.
8
Can the packaging of the foundation be customized?
Yes, we offer various packaging options and can design it according to your brand's needs.
9
How much does custom foundation cost?
Costs depend on the formula complexity, ingredient choices, and packaging. We can provide a detailed quote based on your specifications.
10
Can you produce eco-friendly or vegan foundations?
Yes, we can use eco-friendly packaging and vegan-certified ingredients to create custom foundations.
11
How long does it take to receive foundation samples?
Samples typically take 1-2 weeks to produce, depending on the formula complexity.
12
How do I choose the right ingredients and formulation?
Our R&D team will assist you in selecting the best formula based on your brand's positioning, target market, and customer preferences.
13
Are the products tested on animals?
No, we do not conduct animal testing on any of our products, and they meet international cruelty-free standards.
14
Can special ingredients be added to my foundation?
Yes, we can incorporate special ingredients like antioxidants or hydrating agents as per your request.
15
How do you ensure the foundation is compatible with other skincare products?
We conduct compatibility testing to ensure the foundation works well with other products and does not cause adverse reactions.
16
What is the shelf life of the customized foundation?
Our foundations typically have a shelf life of 2-3 years, depending on the formulation and packaging.
17
Does the factory comply with GMP (Good Manufacturing Practices)?
Yes, our facility is fully GMP-certified, ensuring high-quality and safe production.
18
Can SPF be added to the foundation formula?
Yes, we can include SPF in the foundation as part of the formula to provide sun protection.
19
What packaging solutions can the factory provide for customized foundations?
We offer a range of packaging solutions, from basic to luxury options, including glass bottles, pump dispensers, and eco-friendly materials.
20
Can I visit the factory?
Yes, we welcome factory visits by appointment to give you a firsthand look at our production process and quality control measures.
After Customizing Foundation
1
How will the foundation be packaged after production?
We offer a variety of packaging solutions to ensure the foundations are securely packed for shipping.
2
How will the products be shipped?
We offer air, sea, or express courier services to deliver the products globally, with tracking available.
3
How are shipping costs calculated for custom foundations?
Shipping costs depend on the destination, shipping method, and order volume. We provide detailed estimates upon request.
4
How do you ensure product stability during shipping?
We use protective packaging and temperature-controlled solutions to maintain the integrity of the foundation during transit.
5
How long will it take for the products to arrive after shipping?
Shipping times vary based on the destination. Air freight typically takes 5-10 business days, while sea freight may take 4-6 weeks.
6
What should I do if there is an issue with the foundation after receiving it?
If there is a quality issue, please contact us within 7 days of receipt, and we will arrange a replacement or refund.
7
How do you ensure consistency between foundation batches?
We have strict quality control systems to ensure consistency in formulation, color, and texture across all production batches.
8
Can I request reordering or adjustments after the first production?
Yes, if you're not satisfied with the initial batch, you can request adjustments for future orders.
9
Is the foundation's expiration date clearly marked?
Yes, all products are clearly labeled with the manufacturing date and expiration date.
10
Can the product packaging feature my brand’s logo?
Yes, we offer OEM/ODM services to include your brand’s logo and customized packaging designs.
11
What are the payment terms for custom foundations?
We offer flexible payment terms. Typically, a deposit is required, with the balance due before shipment.
12
Do you offer formula confidentiality agreements?
Yes, we sign strict confidentiality agreements to protect your proprietary formula information.
13
How is batch production for custom foundation managed?
We manage batch production based on your order needs, ensuring consistency and high quality in each production run.
14
Can I increase my order if the product is successful?
Absolutely, we have flexible production capacity and can quickly scale up to meet increased demand.
15
Do foundation ingredient lists comply with global regulations?
We tailor ingredient lists to comply with regulations in your target markets, ensuring they meet local standards.
16
How do you handle quality issues during mass production?
If a quality issue arises, we immediately halt production, investigate the cause, and implement corrective measures.
17
Are quality inspection reports included with the shipment?
Yes, all shipments come with quality inspection reports to guarantee product compliance and quality.
Produce high quality cosmetics in line with international standards for many well-known brands at home and abroad.
Contact: Mr. Zhang
Tel: +86 13695223393
Email: dovsdahai@gmail.com
WhatsApp: +86 13695223393
Company Address: Building F8, 54, Zone D, Industrial Park, Foshan, Guangdong, China
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